{"id":22017,"date":"2026-10-06T13:26:57","date_gmt":"2026-10-06T11:26:57","guid":{"rendered":"https:\/\/itx.no\/itx-expanderar-till-sverige-var-forsta-etablering-utanfor-norge\/"},"modified":"2026-10-06T13:39:18","modified_gmt":"2026-10-06T11:39:18","slug":"itx-expanderar-till-sverige-var-forsta-etablering-utanfor-norge","status":"publish","type":"post","link":"https:\/\/itxuc.com\/sv\/itx-expanderar-till-sverige-var-forsta-etablering-utanfor-norge\/","title":{"rendered":"ITX expanderar till Sverige \u2013 v\u00e5r f\u00f6rsta etablering utanf\u00f6r Norge"},"content":{"rendered":"\t\t
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Publisert 6. oktober 2026 <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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ITX expanderar till Sverige \u2013 v\u00e5r f\u00f6rsta etablering utanf\u00f6r Norge<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ITX har officiellt etablerat sig i Sverige. Fr\u00e5n och med den 1 oktober 2026 har vi en egen svensk avdelning, och f\u00f6r f\u00f6rsta g\u00e5ngen i v\u00e5r historia tar vi v\u00e5rt kundtj\u00e4nstsystem \u00f6ver gr\u00e4nsen. Det \u00e4r ett stort steg f\u00f6r oss, och ett steg som vi har sett fram emot att ber\u00e4tta om.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Fr\u00e5n v\u00e4nster: Madelen Andr\u00e9n, Robert Jansson, Morten F. Klausen fr\u00e5n ITX och l\u00e4nsordf\u00f6rande Anne Str\u00f8m\u00f8y. FOTO: Andrine M. Askjem<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Fr\u00e5n tillv\u00e4xt i Norge till ett steg \u00f6ver gr\u00e4nsen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ITX grundades i Stokke 2012 av Morten F. Klausen och Stian Halseth, med en enda id\u00e9: att samla all kunddialog p\u00e5 ett st\u00e4lle. Idag \u00e4r vi n\u00e4ra 50 medarbetare med kunder i 14 l\u00e4nder, och vi har utsetts till Gasellef\u00f6retag fyra g\u00e5nger, de tre senaste \u00e5ren i rad.<\/p>

Kunder i 14 l\u00e4nder visar att l\u00f6sningen fungerar l\u00e5ngt utanf\u00f6r Norge, och m\u00e5nga av dem har redan verksamhet i Sverige. Nu tar vi steget och etablerar oss med egen personal i Stockholm, f\u00f6r att komma \u00e4nnu n\u00e4rmare dem.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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T\u00e5rta fr\u00e5n lanseringsdagen. FOTO: Andrine M. Askjem<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Varf\u00f6r just Sverige?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sverige \u00e4r ett naturligt f\u00f6rstahandsval. Marknaden liknar den norska p\u00e5 m\u00e5nga s\u00e4tt: h\u00f6g digital mognad, h\u00f6ga f\u00f6rv\u00e4ntningar p\u00e5 god kundservice och ett n\u00e4ringsliv som v\u00e4rdes\u00e4tter enkla, s\u00e4kra l\u00f6sningar.<\/p>

Samtidigt har vi redan en rad kunder i Sverige, och de f\u00f6rtj\u00e4nar samma n\u00e4rhet som v\u00e5ra kunder i Norge. D\u00e4rf\u00f6r etablerar vi oss nu med egna medarbetare i Stockholm. Det ger snabbare svar, uppf\u00f6ljning p\u00e5 svenska och kollegor som k\u00e4nner marknaden inifr\u00e5n.<\/p>

F\u00f6r ITX handlar en bra kunddialog om relationer. Det \u00e4r l\u00e4ttare att bygga upp f\u00f6rtroende n\u00e4r man kan tr\u00e4ffas ansikte mot ansikte, ta en kaffe och f\u00f6rst\u00e5 kundens vardag. Lokal n\u00e4rvaro och f\u00f6rankring har alltid varit viktigt f\u00f6r oss, och det g\u00e4ller \u00e4ven i Sverige.<\/p>

Med ett eget team i Stockholm kan vi f\u00f6lja upp v\u00e5ra svenska kunder n\u00e4rmare, lyssna b\u00e4ttre p\u00e5 deras behov och vidareutveckla ITX i takt med vad de beh\u00f6ver. Samtidigt st\u00e5r vi redo att hj\u00e4lpa nya svenska f\u00f6retag som \u00f6nskar en enklare och mer personlig kunddialog.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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V\u00e4lkomna till ITX, svenska kollegor!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Kontoret i Stockholm bemannas fr\u00e5n f\u00f6rsta dagen av Robert Jansson och Madelen Andr\u00e9n. B\u00e5da har gedigen erfarenhet, lokal marknadskunskap och ett starkt n\u00e4tverk p\u00e5 den svenska marknaden. Den norska organisationen bidrar med teknik, drift och kompetens, medan det svenska teamet s\u00e4kerst\u00e4ller lokal n\u00e4rvaro och genomf\u00f6randekraft.<\/p>

\u201dITX hade byggt upp n\u00e5got mycket bra i Norge, men var \u00e4nnu inte etablerat i Sverige. Vi k\u00e4nner marknaden och branschen v\u00e4l och s\u00e5g en m\u00f6jlighet att tillsammans skapa n\u00e5got som vi anser saknas p\u00e5 den svenska marknaden\u201d, s\u00e4ger Madelen Andr\u00e9n.<\/p>

Vi \u00e4r oerh\u00f6rt glada \u00f6ver att v\u00e4lkomna Robert och Madelen. <\/p> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Fr\u00e5n v\u00e4nster: Madelen Andr\u00e9n, Robert Jansson och Morten F. Klausen. FOTO: Andrine M. Askjem<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Om ITX \u2013 CRM och kontaktcenter i ett system<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ITX \u00e4r ett kundservicesystem som samlar CRM och kontaktcenter p\u00e5 ett st\u00e4lle. Telefoni, e-post, chatt och \u00e4rendehantering hanteras i samma l\u00f6sning, s\u00e5 att hela teamet har \u00f6verblick \u00f6ver varje kund och varje \u00e4rende \/ f\u00f6rfr\u00e5gning.<\/p>

Systemet kan integreras med en rad andra l\u00f6sningar, s\u00e5som ekonomisystem, ERP och branschspecifika system. Det g\u00f6r ITX relevant f\u00f6r alla f\u00f6retag som kommunicerar med kunder, oavsett om de arbetar med B2B eller B2C.<\/p>

Vill du veta mer om hur ITX kan f\u00f6renkla kunddialogen hos er? Kontakta oss eller boka en demo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Fick du med dig mysteriet i ITX?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Under veckorna f\u00f6re lanseringen f\u00f6ljde vi v\u00e5r kollega CG i en egen miniserie p\u00e5 sociala medier. Han var \u00f6vertygad om att alla visste n\u00e5got, utom han sj\u00e4lv. Under fem avsnitt gr\u00e4vde han i kalendrar, campade utanf\u00f6r m\u00f6tesrum och letade efter en mystisk datorv\u00e4ska, \u00e4nda tills sanningen avsl\u00f6jades den 1 oktober.<\/p>

S\u00e5g ni alla de svenska easter eggs som d\u00f6k upp l\u00e4ngs v\u00e4gen? Dumle, IKEA och \u201d\u00e4renden\u201d var bara n\u00e5gra av dem. Se hela serien och r\u00e4kna sj\u00e4lv.<\/p>

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTitta h\u00e4r!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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V\u00e4gen fram\u00e5t<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sverige \u00e4r v\u00e5r f\u00f6rsta marknad utanf\u00f6r Norge, men det \u00e4r bara b\u00f6rjan. Vi ser fram emot att l\u00e4ra k\u00e4nna svenska f\u00f6retag, l\u00e4ra oss av nya kunder och forts\u00e4tta bygga upp ett kundservicesystem som underl\u00e4ttar vardagen f\u00f6r dem som har daglig kontakt med kunder.<\/p>

Sverige \u2013 nu k\u00f6r vi!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Publisert 6. oktober 2026 ITX expanderar till Sverige \u2013 v\u00e5r f\u00f6rsta etablering utanf\u00f6r Norge ITX har officiellt etablerat sig i Sverige. Fr\u00e5n och med den 1 oktober 2026 har vi en egen svensk avdelning, och f\u00f6r f\u00f6rsta g\u00e5ngen i v\u00e5r historia tar vi v\u00e5rt kundtj\u00e4nstsystem \u00f6ver gr\u00e4nsen. Det \u00e4r ett stort steg f\u00f6r oss, och… L\u00e4s mer »ITX expanderar till Sverige \u2013 v\u00e5r f\u00f6rsta etablering utanf\u00f6r Norge<\/span><\/a><\/p>\n","protected":false},"author":19,"featured_media":21957,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[41],"tags":[],"class_list":["post-22017","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-okategoriserad"],"yoast_head":"\nITX expanderar till Sverige \u2013 CRM och kontaktcenter<\/title>\n<meta name=\"description\" content=\"ITX \u00f6ppnar kontor i Stockholm efter flera \u00e5r av kraftig tillv\u00e4xt. 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